The ICC Blog

Top 10 Reasons to Buy ICC Insurance

Top 10 Reasons to Buy ICC Insurance

Illinois Casualty Company’s expertise in the food and beverage industry is unparalleled. If you have ever wondered why you should choose ICC as your insurance carrier of choice, here are a few important points to consider:Niche Carrier. We are truly a niche carrier. We specialize in restaurants, bars, taverns, craft

Posted January 19, 2022
How to Prevent Frozen Pipe Claims

How to Prevent Frozen Pipe Claims

Old Man Winter is right around the corner. In the Claims world, we start thinking about frozen pipe claims. Those in the food and beverage industry should also be thinking about frozen pipe claims, and how to prevent them.Did you know that water damage is the most common cause of insurance claims? Water claims,

Posted December 14, 2021
A Bird's Eye View: Drones Bring a New Perspective to the Insurance Industry

A Bird's Eye View: Drones Bring a New Perspective to the Insurance Industry

ICC’s Senior Loss Control Representative, Glen Norton, has been a Federal Aviation Administration (FAA) Certified Remote Pilot since 2016. This certificate requires an understanding of the regulations, operating requirements, and procedures for safely flying UAVs (Unmanned Aircraft Vehicles) or drones. Drones are tools that can provide improved data collection during the inspection process, including surveying the roof,

Posted November 18, 2021

FOOD AND ALCOHOL SAFETY WITH ICC

Certified Safety Education Courses with Katkin

ICC offers a selection of food and alcohol safety education courses, including many that provide certifications that are required by health departments and state liquor control boards. Katkin, a wholly owned subsidiary of ICC Holdings, Inc., provides these trainings at a reduced price for ICC policyholders.

Courses include:

  • Food Safety for Managers
  • Food Handlers Card
  • Alcohol Awareness
  • Allergen Awareness
  • Sexual Harassment Prevention
katkin

ANSI approved certifications include ServSafe®, Always Food Safe, NRFSP, and StateFoodSafety.

Attend an upcoming scheduled class, take an online course and virtual exam, or schedule a private class for your team at www.katkinco.com or by contacting info@katkinco.com or (844) 768-8433.

OnTAP Training

On TAP Server Training

OnTAP (Training Alcohol Providers) is a server training program that ICC provides, free of charge, to our policyholders. Our OnTAP program is available throughout our territory and is state accredited in Illinois, Indiana, and Michigan where server training is legally mandated.

This comprehensive course is designed for all staff members working in the alcoholic beverages industry, including owners, managers, bartenders, servers, and security personnel. Agents and policyholders can schedule an OnTap training session by emailing OnTAP@ilcasco.com.

Frequently Asked Questions

Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Ohio, Pennsylvania, and Wisconsin

Monday through Thursday, 7:30 a.m. - 4:30 p.m., Central Time
Friday, 7:30 a.m. - 1:00 p.m., Central Time

Claims can be reported in several ways:

To report an EMERGENCY PROPERTY CLAIM after hours, call (800) 445-3726 and select Option 2.

Policyholders can find up-to-date information about their claim by logging into Policyholder Access. Agents can find up-to-date information about their clients' claims by logging into Agency Access.

You can also find information on your claim by calling (800) 445-3726. A dial-by-name directory is available if you know your Claims Representative's name. If you do not know the name of your Claims Representative, you may press 2 for the Claims Department.

Use the online Become an Agent form to send your information to ICC's Marketing department.

ICC accepts ACH (also known as Electronic Funds Transfer), check, credit card, or payment through your agent. Please be aware that some forms of payment may incur fees.

Payments are accepted in several ways:

ACH payments incur a $2.00 installment fee. Non-ACH payments incur a $7.00 installment fee. Fees for credit card payments, late payments, insufficient funds, withdrawal of cancellation, and reinstatement may also apply. For more information regarding fees, please see page 2 of your billing statement.

Installment fees will be waived if you set up ACH and have your statements emailed.

Policies in good standing can be converted to ACH at any time during their policy period. However, any prior bills that you have received must be paid by their due dates. Please contact your agent or ICC's Billing Department (billing@ilcasco.com or (800) 445-3726) to set up ACH.

You may contact your agent or ICC's Billing Department (billing@ilcasco.com or (800) 445-3726) with any billing questions.

Do you have a question that was not answered above? Send us a message using the contact form at the bottom of the page.

Industry Links

Industry Links

Compliance Notices and Activities

Proclamation for the State of Iowa- Disaster Emergency