The ICC Blog

Take a Closer Look at Spoilage Coverage

Take a Closer Look at Spoilage Coverage

Spoilage is an optional coverage available from Illinois Casualty Company (ICC) for loss or damage of perishable stock from a covered cause of loss. This coverage is automatically included on some of ICC’s program endorsements but is an optional coverage that must be added on others. Most risks in the

Posted June 26, 2025
The Power of Automation: ICC's Recruitment and Onboarding Experiences

The Power of Automation: ICC's Recruitment and Onboarding Experiences

Recruitment and onboarding are critical steps in setting new employees up for success, but they can often be time-consuming and manual processes. At ICC, we strive to provide the best experience possible for new and potential employees, which is why we have turned to automation to improve our recruitment and

Posted June 3, 2025
Balancing Fun and Safety: Best Practices for Happy Hour Management

Balancing Fun and Safety: Best Practices for Happy Hour Management

Imagine if every hour could be happy at your favorite bar and grill, not just 4:00 - 6:00, Monday through Thursday. It sounds like fun but could become dangerous. Incorporating happy hour or daily drink specials to be enjoyed in a reasonable manner can draw in customers and encourage them

Posted May 15, 2025

FOOD AND ALCOHOL SAFETY WITH ICC

Certified Safety Education Courses with Katkin

ICC offers a selection of food and alcohol safety education courses, including many that provide certifications that are required by health departments and state liquor control boards. Katkin, a wholly owned subsidiary of ICC Holdings, Inc., provides these trainings at a reduced price for ICC policyholders.

Courses include:

  • Alcohol Server Training
  • Food Safety for Managers
  • Safe Food Handlers
  • Allergen Safety
  • Sexual Harassment Prevention
  • Bar and Nightclub Security
katkin

ANSI approved certifications include ServSafe®, Always Food Safe, NRFSP, and StateFoodSafety. Katkin's alcohol server training meets the requirements for certification in Illinois, Indiana, and Michigan where server training is legally mandated.

Attend an upcoming scheduled class, take an online course and virtual exam, or schedule a private class for your team at www.katkinco.com or by contacting info@katkinco.com or (844) 768-8433.

Frequently Asked Questions

Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Pennsylvania, Tennessee, Utah and Wisconsin

Monday through Thursday, 7:30 a.m. - 4:30 p.m., Central Time
Friday, 7:30 a.m. - 1:00 p.m., Central Time

Claims can be reported in several ways:

To report an EMERGENCY PROPERTY CLAIM after hours, call (800) 445-3726 and select Option 2.

Policyholders can find up-to-date information about their claim by logging into Policyholder Access. Agents can find up-to-date information about their clients' claims by logging into Agency Access.

You can also find information on your claim by calling (800) 445-3726. A dial-by-name directory is available if you know your Claims Representative's name. If you do not know the name of your Claims Representative, you may press 2 for the Claims Department.

Use the online Become an Agent form to send your information to ICC's Marketing department.

ICC accepts ACH (also known as Electronic Funds Transfer), check, credit card, or payment through your agent. Please be aware that some forms of payment may incur fees.

Payments are accepted in several ways:

ACH payments incur a $2.00 installment fee. Non-ACH payments incur a $7.00 installment fee. Fees for credit card payments, late payments, insufficient funds, withdrawal of cancellation, and reinstatement may also apply. For more information regarding fees, please see page 2 of your billing statement.

Installment fees will be waived if you set up ACH and have your statements emailed.

Policies in good standing can be converted to ACH at any time during their policy period. However, any prior bills that you have received must be paid by their due dates. Please contact your agent or ICC's Billing Department (billing@ilcasco.com or (800) 445-3726) to set up ACH.

You may contact your agent or ICC's Billing Department (billing@ilcasco.com or (800) 445-3726) with any billing questions.

Clearing House: Jopari
ID #: J1575

Do you have a question that was not answered above? Send us a message using the contact form at the bottom of the page.

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