The ICC Blog

ICC in the Courtroom: Trials & Tribulations of 2024

ICC in the Courtroom: Trials & Tribulations of 2024

There continues to be many unknowns and risks associated with trying a case. Following the pandemic, jury temperament has changed, social inflation has occurred, and new trial strategies have emerged. Taking cases to trial continues to be a risky proposition. Despite these increased risks, Illinois Casualty Company (“ICC”) took multiple

Posted August 18, 2025
Minimizing Risks in Outdoor Spaces

Minimizing Risks in Outdoor Spaces

With the increase in weather-related incidents, flying umbrellas may no longer be something you only see when watching Mary Poppins. When it comes to outdoor patio spaces and umbrellas, depending on usage and type of weather, a flying umbrella could become costly to not only a person, but also a

Posted July 30, 2025
Take a Closer Look at Spoilage Coverage

Take a Closer Look at Spoilage Coverage

Spoilage is an optional coverage available from Illinois Casualty Company (ICC) for loss or damage of perishable stock from a covered cause of loss. This coverage is automatically included on some of ICC’s program endorsements but is an optional coverage that must be added on others. Most risks in the

Posted June 26, 2025

Frequently Asked Questions

Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Pennsylvania, Tennessee, Utah and Wisconsin

Monday through Thursday, 7:30 a.m. - 4:30 p.m., Central Time
Friday, 7:30 a.m. - 1:00 p.m., Central Time

Claims can be reported in several ways:

To report an EMERGENCY PROPERTY CLAIM after hours, call (800) 445-3726 and select Option 2.

Policyholders can find up-to-date information about their claim by logging into Policyholder Access. Agents can find up-to-date information about their clients' claims by logging into Agency Access.

You can also find information on your claim by calling (800) 445-3726. A dial-by-name directory is available if you know your Claims Representative's name. If you do not know the name of your Claims Representative, you may press 2 for the Claims Department.

Use the online Become an Agent form to send your information to ICC's Marketing department.

ICC accepts ACH (also known as Electronic Funds Transfer), check, credit card, or payment through your agent. Please be aware that some forms of payment may incur fees.

Payments are accepted in several ways:

ACH payments incur a $2.00 installment fee. Non-ACH payments incur a $7.00 installment fee. Fees for credit card payments, late payments, insufficient funds, withdrawal of cancellation, and reinstatement may also apply. For more information regarding fees, please see page 2 of your billing statement.

Installment fees will be waived if you set up ACH and have your statements emailed.

Policies in good standing can be converted to ACH at any time during their policy period. However, any prior bills that you have received must be paid by their due dates. Please contact your agent or ICC's Billing Department (billing@ilcasco.com or (800) 445-3726) to set up ACH.

You may contact your agent or ICC's Billing Department (billing@ilcasco.com or (800) 445-3726) with any billing questions.

Clearing House: Jopari
ID #: J1575

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Industry Links

Industry Links