The Loss Control Inspection Process

The Loss Control Inspection Process

ICC’s Loss Control Department provides first-hand accounts of our insureds’ locations and operations to Underwriting, Claims, and other interested departments. Our representatives have over 110 combined years of experience in detailing the most important parts of risk and exposure of insured businesses. We know how important inspections are to ensure...

Posted July 7, 2026
Robotic Process Automation

Robotic Process Automation

Enhancing Efficiency Through Robotic Process Automation: Our Journey with UiPathIn today’s fast-moving insurance landscape, staying efficient while maintaining accuracy is more important than ever. That’s why our organization embraced Robotic Process Automation (RPA) — a transformative technology that’s helping us streamline processes and serve our customers, agents, and internal teams...

Posted June 1, 2026
Claims 101: From Occurrence to Resolution

Claims 101: From Occurrence to Resolution

Illinois Casualty Company (ICC) has been insuring the Food and Beverage Industry for 75 years and recognizes that claims must be handled quickly and carefully to allow the business to resume operations as soon as possible. The claims process is a critical aspect of the insurance industry, ensuring that policyholders

Posted May 4, 2026
How Social Media Posts Can Lead to the Courtroom

How Social Media Posts Can Lead to the Courtroom

In an attempt to increase traffic at your gentlemen’s club, you plan a “theme night” to attract sports fans after a local professional team’s home game. Plans for drink specials and a 2-for-1 cover charge begin to take shape. You sit down at your laptop to promote the event on

Posted April 9, 2026