Posted April 3, 2023
Proper Vetting and Hiring Techniques

Good help can be hard to find in this competitive employment market. The service industry is no stranger to this phenomenon and is experiencing a severe shortage of reliable workers to fill open positions. While it may solve a short-term need to hire a worker who hasn’t been properly vetted, doing so could prove to be a costly mistake.

When hiring employees, especially bouncers or security personnel, it is important that each applicant undergoes a thorough background check. There are multiple companies available that will conduct lawful background checks for an affordable price. Further, at the local level, many states have online court databases that will provide free information about an applicant’s criminal history. Business owners should research the various hiring laws in their state to determine whether these databases can be used in the hiring process. Any references provided by the applicant should also be contacted to aid in the overall hiring determination.

The owner or hiring manager should be especially cautious if the applicant has a history of violence and/or dishonesty. If an employee’s background is ignored and an incident occurs, such prior background information may be used against the establishment throughout the claims and litigation process.

If an employee hired to work security has a criminal history of violence, and they are alleged to have been in a violent altercation with a patron, this negative background information could be used by a claimant against the establishment’s defenses.

If an employee has a criminal history showing prior dishonesty, this may be used to cast doubt on any information they provide in the event of a claim or lawsuit.

A business that routinely includes background checks in the hiring process will be in a much better position if the employee’s conduct is called into question at a later date.

Once an employee is hired, it is imperative that detailed employment records are maintained for every employee. The records should include the employee’s application, background check results, and any other information that is relevant to employment. Training records are particularly important. If an employee’s actions are called into question during a claim or lawsuit, these records could be helpful in defending the establishment.

By properly vetting employees during the hiring process, a business in the service industry could drastically reduce their potential risk for liability and end up saving money in the long run. For more information, reach out to your ICC agent. To locate a list of agents in your area, use our Find an Agent search.